Text Notification for Power Outages Now Available
With spring comes the possibility of thunderstorms … and power outages. The City has launched a texting service to make reporting outages easier. Customers who have their cell number listed as the primary contact on their utility account will receive a text welcoming them to the service. Others will be able to add their mobile numbers through a link on the website when available. You'll receive a text if we show your power is out, and you'll also be able to report outages via text, and check on status. Add the number 800-325-0371 to your contacts as Rock Hill Text for easy access during an outage.
You don't need to do anything when you receive your welcome message. The only time you need to send a text is if you're power is out, you want to check status of an outage, or if you'd like to opt out of the texting service.