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Media questions can be directed to Katie Quinn at 803-326-3791 or email at

Starting March 25 - City Facilities Open For Individual Appointments

Post Date:03/24/2020

Starting March 25, City Hall, Operations Center and Housing & Neighborhood Services Open For Individual Appointments

To further protect our customers and employees, starting Wednesday, March 25, City Hall, 155 Johnston Street, the Operations Center, 757 S. Anderson Rd, and Housing & Neighborhood Services, 150 Johnston Street, will be open only for individual appointments. The drive through at City Hall will remain open.

Customers can make payments online at or by calling 803-325-2500. You can apply for utility service, request service transfer or disconnection, and request payment arrangements at, as well as access our new chat feature. If you're experiencing financial hardship due to COVID-19, call Account Management at 803-329-8729 so we’re aware of the circumstances.

Customers can apply for permits, schedule inspections and upload plans at, Permit Application Center Online Services. Call Planning and Development at 803-329-5590 for assistance or to schedule an appointment.

Other department contacts to conduct business or schedule an appointment: Human Resources at 803-329-5570, Parks, Recreation & Tourism at 803-329-5620, and Housing & Neighborhood Services at 803-329-5599.

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