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Alarm Registration

Alarm Registration

Residential and commercial alarm systems located within the city limits must be registered with the Police Department. Get more information and register online.
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Alerts

Alerts

Sign up to receive emails about news and events in the City of Rock Hill.
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Apply for a Permit

Apply for a Permit

The City issues a variety of permits and perform inspections.
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Auto Pay

Auto Pay

Sign up to pay your bill automatically each month through your bank account or credit card.
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Back Flow Permit & Irrigation Systems

Back Flow Permit & Irrigation Systems

All irrigation systems connected to a public water supply must have a back flow prevention device and be inspected each year.
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Bank Draft

Bank Draft

We offer automatic bank debits for utility accounts so your bill will get paid automatically each month. Complete the bank draft authorization form.
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Boards & Commissions

Boards & Commissions

Boards & Commissions members are appointed by City Council. See a list of the City's Boards & Commissions and any vacant positions.
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Budget

Budget

View the current and past annual operating budgets.
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Budget Bill for Utility Service

Budget Bill for Utility Service

Budget Bill or Equalized Payment Plan (EPP) is a budget friendly tool to pay equal amounts on your monthly utility bill. Each May, bills and payments are balanced to settle the account, with the customer either paying the remaining balance or receiving a refund.
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Building Permits & Inspections

Building Permits & Inspections

Information about residential building, commercial building and trade permits and inspections.
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Bulky Item Trash Pickup

Bulky Item Trash Pickup

Request a pick-up 3 business days in advance for bulky household items, metal items and appliances.
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Business License

Business License

All businesses operating or generating income in the City of Rock Hill must have a business license. Renewal period begins in January, and the deadline to renew without penalties is April 30.
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Calendar

Calendar

View City meetings, main City events and links to other calendars.
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Cemetery

Cemetery

Search for people buried in City-owned cemeteries, purchase or transfer burial plots.
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Chat Customer Service

Chat Customer Service

Chat with a customer service representative during business hours for payment assistance, billing questions, sanitation and utility services. Click the talk bubble on the bottom right of the page to start the chat.
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City Hall

City Hall

City Hall is located at 155 Johnston Street, Rock Hill, SC 29730. We're open 8 AM to 5 PM Monday through Friday for appointments and to make utility payments. The drive through is open 8 AM to 6 PM.
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City Ordinances

City Ordinances

Search City codes and ordinances online.
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Commercial Garbage & Recycling

Commercial Garbage & Recycling

Find information about garbage and recycling service for your business.
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Commercial Photography Permit

Commercial Photography Permit

The Commercial Photography permit process is for photographers who are being paid for their services. There is no cost to apply, but most show proof of a City business license and proof of liability insurance.
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Community Toolshed

Community Toolshed

The Community Toolshed program allows residents, neighborhood associations, and community organizations to borrow tools and equipment for FREE to beautify and maintain their communities.
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Conserve Energy & Water

Conserve Energy & Water

Conserve energy and water to reduce consumption which can lead to lower utility bills.
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Council Meetings

Council Meetings

City Council typically meets the second and fourth Monday of each month at 6 PM. Citizens Hearings start at 5:30 PM on the second Monday of the month.
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Council Members

Council Members

Six Council members are elected by wards and serve four-year staggered terms, with the Mayor elected at-large. Nonpartisan elections are held the third Tuesday in October in each odd-numbered year. Find your council person using the Ward/Precinct Finder.
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Court Payments

Court Payments

Pay fines or court payments online. Payments can also be mailed or made in person at: City of Rock Hill, 120 East Black Street, Rock Hill, South Carolina 29730.
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Crime Map

Crime Map

View and search recent reported crimes in Rock Hill.
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Curbside Service

Curbside Service

Receive immediate assistance from Customer Service and Account Management from the comfort of your car.
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Customer Feedback

Customer Feedback

We'd like to hear about your recent interaction with the City of Rock Hill. Your feedback is important to us, as it provides us with an opportunity to better serve you.
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Damaged Street Signs

Damaged Street Signs

Report a missing, faded or damaged street, speed limit or stop sign.
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Demolition Assistance

Demolition Assistance

As part of the City of Rock Hill's initiative to reduce urban blight, the City may provide assistance to qualified owners for the demolition of abandoned or uninhabitable structures.
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Disconnect Utility Service

Disconnect Utility Service

Submit a Disconnect Service form to schedule disconnection of your electric, water, sewer and garbage utility service.
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Dumpster Rental

Dumpster Rental

The Dial-A-Dumpster program provides businesses and residents with dumpster rentals available for cleanouts, construction/demolition debris, and roofing shingles.
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Entrepreneur Resources

Entrepreneur Resources

Learn about Business Support for Entrepreneurs
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Event Permit

Event Permit

See event policy, fees and application for events held on public property.
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Find Property Info

Find Property Info

The City of Rock Hill Parcel Search allows you to look up many property details.
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Fire Inspections

Fire Inspections

The Fire Department conducts annual inspections of commercial properties to ensure the safety of employees and the public.
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Fire Museum & Kids Learning Center

Fire Museum & Kids Learning Center

Experience Rock Hill Fire Department history while having fun in this interactive children's learning center!
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First-Time Homebuyer Assistance

First-Time Homebuyer Assistance

The Housing Development Corporation of Rock Hill (HDCRH) offers various programs including first-time homebuyer education and closing cost assistance.
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FOIA Requests

FOIA Requests

All requests for information pursuant to the South Carolina Freedom of Information Act (FOIA) must be made in writing to the City of Rock Hill.
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Foreclosure Prevention Counseling

Foreclosure Prevention Counseling

The Housing Development Corporation of Rock Hill (HDCRH), provides free default/foreclosure counseling and loan modification assistance to City of Rock Hill residents.
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Garbage

Garbage

Find your collection day and get details about residential garbage and recycling.
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Get an Industrial Pretreatment Permit (IPP) Permit

Get an Industrial Pretreatment Permit (IPP) Permit

If your facility is a SIU, IU, Groundwater Discharger, Zero Discharger or a wastehauler, permit applications are mandatory.
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Grease Discharge Permits

Grease Discharge Permits

To help prevent sewer blockages, businesses that generate Fats, Oils & Grease (FOG) must comply with the Grease Disharge Permit (GDP) policies.
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Historic Preservation

Historic Preservation

Review historic preservation regulations, guidelines, historic maps and more.
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Hospitality & Accommodations Tax Payments

Hospitality & Accommodations Tax Payments

Business Tax Forms including Hospitality and Accommodations with payment options are due on the 20th of each month.
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Inside Rock Hill Civics Course

Inside Rock Hill Civics Course

Free 10-week civics course offered twice a year provides an in-depth understanding of how the City operates.
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Interactive Dashboards

Interactive Dashboards

User-friendly tools providing information about strategic plan progress and finances in a visual format.
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Irrigation Meter

Irrigation Meter

Irrigation System and Backflow Installation Permit Application is required prior to installing a residential irrigation system.
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Jobs

Jobs

View our current job openings and apply to join the City team.
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Law Center

Law Center

The Law Center (Police Department & Court) is located at 120 E. Black Street, Rock Hill, SC 29730.
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Leaf Collection

Leaf Collection

Leaves are collected at the curb seasonally from November through January. February collection is by request only.
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Lifelong Learning

Lifelong Learning

Lifelong Learning courses and events are open to anyone age 50+ who has a curiosity to learn! Register for courses and events online.
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Limb Pickup

Limb Pickup

Public Works collects large yard debris from residents by request only.
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Litter Pick Ups

Litter Pick Ups

We'll provide trash bags and litter grabbers to groups who want to clean up the litter in their neighborhoods, around their business or schools. We'll even come pick up the bags when you're done!
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Marriage License

Marriage License

Marriage licenses are handled through the York County Probate Court.
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Monitor Utility Consumption

Monitor Utility Consumption

Monitor your water and electric consumption with CustomerConnect to help budget and manage utility costs.
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My Ride Rock Hill

My Ride Rock Hill

The City's fare-free, fixed-route bus system and complementary paratransit service.
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Neighborhood Services

Neighborhood Services

Neighborhood Services is located at 150 Johnston Street, Rock Hill, SC 29730, with entrance from Hampton Street.
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New Utility Service

New Utility Service

Complete a service agreement form online through Customer Service for electric, water, sewer and garbage.
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Operations Center

Operations Center

The Operations Center is located at 757 South Anderson Road, Rock Hill, SC 29730.
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Parking Downtown

Parking Downtown

Parking options in and around downtown Rock Hill.
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Parks & Facilities

Parks & Facilities

Parks, Recreation & Tourism (PRT) operates and maintains over thirty parks and four recreation centers, with a variety of amenities and features.
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Passports

Passports

Passport applications are handled through the York County Clerk of Court.
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Pay Ticket or Fine

Pay Ticket or Fine

Pay a traffic ticket.
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Pay Utility Bill by Phone

Pay Utility Bill by Phone

Call 803-329-5500 to pay with debit or credit card 24 hours a day, seven days a week through our automated phone system.
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Pay Utility Bill by Text

Pay Utility Bill by Text

Set up an online account to receive text or email reminders for your utility bill and even pay by text.
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Pay Utility Bill Instructions (Spanish)

Pay Utility Bill Instructions (Spanish)

Pay your electric, water, sewer and garbage utility bill online, by phone or by text with these instructions in Spanish.
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Pay Utility Bill Online

Pay Utility Bill Online

Pay your electric, water, sewer and garbage utility bill online. Create or login to your account. If you know your account number, make a one time payment without logging in.
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Payment Arrangement

Payment Arrangement

The City of Rock Hill offers payment arrangements on utility services for customers who are experiencing hardship. To find out if you qualify, complete the payment arrangement application.
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Pot Holes

Pot Holes

Report a pot hole for repair on a City-owned street or to be forwarded to SCDOT on state-owned roads in Rock Hill.
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Power Outages

Power Outages

There are several reasons that power can go out, including small animals tripping circuits, issues with equipment, tree limbs on lines, etc.
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Public Defenders

Public Defenders

If you're charged with a crime and can't afford to hire a lawyer, you should contact the Public Defender's office in the county where you were charged with a crime. Call the York County Public Defender's Office at 803-628-3031 or the York County Clerk of Court Office at 803-628-3036 with questions.
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Public Online Mapping

Public Online Mapping

Parcel Search, Street Ownership, City Cemeteries, Permit Activity, Capital Improvement Projects and more
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Recycling

Recycling

Curbside recycling collection is picked up on the same day as your garbage. Order a free recycling bin and be sure to recycle right by only including eligible items.
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Register a Rental Property

Register a Rental Property

All single-family and multi-family rental properties in the city limits must register and are subject to inspection prior to occupancy.
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Register to Vote

Register to Vote

Voter registration and elections are handled through the York County Voter Registration & Elections office.
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Report a stormwater issue

Report a stormwater issue

Storm drains carry water directly to streams and rivers. Report stormwater issues or potential illicit discharges.
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Report a Utility Outage

Report a Utility Outage

You can report an outage online, by text, or by calling 803-329-5500.
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Report an Incident to Police

Report an Incident to Police

Non-emergency incidents that occurred within the Rock Hill City Limits can be reported online or by calling 803-329-7211.
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Reserve a PRT Facility

Reserve a PRT Facility

Rent a space for your event or activity.
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Rolling in Rock Hill

Rolling in Rock Hill

Volunteers work to paint the houses of those who are either physically or financially unable to do it themselves.
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Schedule Inspection

Schedule Inspection

The City issues a variety of permits and perform inspections.
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Short-Term Rental Permit

Short-Term Rental Permit

Get information and apply for a permit to rent residential property for less than 30 days.
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Sidewalk Repair or Installation

Sidewalk Repair or Installation

Request a repair or installation of a new sidewalk.
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Sign up for eBulletin

Sign up for eBulletin

Sign up for the latest news, updates and events sent directly to your inbox.
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Sign up for Job Alerts

Sign up for Job Alerts

See current job openings and sign up for Job Alerts.
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Smoke Alarms & Safety Inspections

Smoke Alarms & Safety Inspections

The Fire Department offers free smoke alarms to elderly citizens and low-income households.
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Social Media

Social Media

Stay connected and up-to-date with what is happening in the City of Rock Hill by following official social media sites.
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Solicitor's Office

Solicitor's Office

Learn about the City's Victim and Witness Assistance Program.
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Speed Humps and Speed Limit Change Requests

Speed Humps and Speed Limit Change Requests

The Traffic Commission recommends changes to speed limits and speed humps on City neighborhood streets, and addresses general traffic concerns.
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Sports & Recreation Programs

Sports & Recreation Programs

Parks, Recreation & Tourism (PRT) offers a variety of athletic leagues, classes, and learning opportunities for every age and interest.
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Start a Business

Start a Business

Learn about the licenses, laws and regulations that apply to your business.
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Street Ownership

Street Ownership

Streets in Rock Hill may be the responsibility of the City, State or County, or they could be privately owned. Check the map to find out which group owns which roads.
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Street Sweeping

Street Sweeping

Street sweeping helps keep the curb, gutters, and storm drains clear of debris. Check the street sweeping schedule.
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Submit a Service Request

Submit a Service Request

Submit a service request for things like garbage and recycling, streets, stormwater, utilities, and yard waste pickup.
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Transfer Utilities Services

Transfer Utilities Services

Get information about transferring utilities for electric, water, sewer and garbage, and submit a transfer service request.
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Trash Pickup

Trash Pickup

Find your collection day and get details about residential garbage and recycling.
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Utility Outage Text Notifications

Utility Outage Text Notifications

Choose 'Opt In for New Text Notification' and type your account number, cell phone number and a name for the account (ex. Home, business, parents, etc.). You'll receive a text if we show an outage, and you'll also be able to report outages via text and check status.
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View Open Solicitations

View Open Solicitations

Open solicitations, including RFPs, RFQs and bids, can be viewed through the City's e-Procurement Portal.
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Volunteer Income Tax Assistance (VITA)

Volunteer Income Tax Assistance (VITA)

VITA or Volunteer Income Tax Assistance is a United Way program that provides free tax preparation assistance.
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Watch Meetings

Watch Meetings

Watch City Council meetings and Planning Commission meetings live or on demand.
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Water Leaks

Water Leaks

Information about water leaks and steps to take.
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Yard Sale

Yard Sale

Submit an online Yard Sale permit for your garage or yard sale. There is no cost to get a permit.
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Yard Waste

Yard Waste

Request a YardCart and learn the guidelines for disposing of yard waste.
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York County Access

York County Access

York County Access is operated by the York County Council on Aging.
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Zoning Ordinance & Regulations

Zoning Ordinance & Regulations

Regulations for development in the city limits.
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Zoning Public Hearings

Zoning Public Hearings

Public hearings for the Planning Commission, Zoning Board of Appeals, and Board of Historic Review on the Plan Info page.
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Back

Alarm Registration: Residential and commercial alarm systems located within the city limits must be registered with the Police Department. Get more information and register online.
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Business Navigator

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Starting a business is an exciting step and the City of Rock Hill is here to support you.

The Business Navigator serves as your central point of contact, helping you navigate City processes with clarity and confidence, whether you are:

Exploring a business idea
Leasing or purchasing a space
Renovating an existing building
Expanding your operations

Feasibility & Pre-Opening Support

Personalized Guidance

Cross-Department Coordination

Post-Opening Support

Why Use the Business Navigator?

City processes can feel complex especially if you are opening a business for the first time.

The Business Navigator helps:

Eliminate confusion
Clarify next steps
Prevent unnecessary delays
Improve communication among departments
Provide confidence throughout the process

Ready to Get Started?

If you are considering opening or expanding a business in Rock Hill, reach out early in your planning process. Early coordination helps ensure a smoother path from concept to opening day.

Contact the Business Navigator today.

Kimberly Vaeth
Business Navigator

businessnavigator@cityofrockhill.com
803-326-3726

Rock Hill, SC