The Novel Coronavirus (COVID-19) is a rapidly evolving situation and updated information will be provided as it becomes available.
Links for Updated Coronavirus Guidelines:
Update March 31, 2020
Per the Governor’s order to close public access to the state’s beaches, rivers and lakes, the kayak/canoe launch at Riverwalk is now closed. The launch at River Park had previously been closed due to construction activities.
To be consistent with guidance from the CDC and DHEC, the cancellation of PRT programs and events has been extended to April 30. Trails and green spaces remain open, but the following PRT facilities are closed until further notice:
Rock Hill Sports & Event Center
Rock Hill BMX Supercross Track
Rock Hill Tennis Center
Offices at Cherry Park and Manchester Meadows
Update March 24, 2020
City Playgrounds, BMX Track, Giordana Velodrome and Tennis Center Closed
Per Governor McMaster’s Executive Order prohibiting gatherings of three or more people, Parks, Recreation & Tourism playgrounds will be closed until further notice, as well as the Rock Hill BMX Supercross Track, Giordana Velodrome and Rock Hill Tennis Center. Trails and green spaces will remain open, but we ask people to practice social distancing and keep at least a 6-foot separation from other trail users.
These closures are in addition to previous adjustments that include all PRT programs and events canceled through April 3, and closure of the four recreation centers, the Rock Hill Sports & Event Center, the Cherry Park Tower and the Manchester Meadows office.
Update March 17, 2020
During this time of health and safety concerns, the City of Rock Hill urges citizens to follow guidelines given by DHEC and the CDC including general personal hygiene, hand washing and social distancing.
Although PRT programs and events have been canceled through April 3, all parks, playgrounds, green spaces, and trails remain open at this time. The four recreation centers, the Rock Hill Sports & Event Center, the Cherry Park Tower and the Manchester Meadows office are closed at this time.
Any updates will be posted to cityofrockhill.com and to City of Rock Hill social media sites including the PRT Department’s Facebook and Instagram accounts @rockhillprt.For general questions about current health issues, call the DHEC Care Line at 1-855-472-3432. Staff are answering calls from 8 AM to 6 PM seven days a week.
The Law Center is open by appointment only. To conduct business or schedule an appointment, please call:
Police - 803-329-7211
Municipal Court - 803-329-5691 or 803-329-5695
Court payments can be made online at: municipalonlinepayments.com/rockhillsc
Starting March 25, City Hall, Operations Center and Housing & Neighborhood Services Open For Individual Appointments
To further protect our customers and employees, starting Wednesday, March 25, City Hall, 155 Johnston Street, the Operations Center, 757 S. Anderson Rd, and Housing & Neighborhood Services, 150 Johnston Street, will be open only for individual appointments. The drive through at City Hall will remain open.
Customers can make payments online at cityofrockhill.com/BillPay or by calling 803-325-2500. You can apply for utility service, request service transfer or disconnection, and request payment arrangements at cityofrockhill.com/CustomerService, as well as access our new chat feature. If you're experiencing financial hardship due to COVID-19, call Account Management at 803-329-8729 so we’re aware of the circumstances.
Customers can apply for permits, schedule inspections and upload plans at cityofrockhill.com/PlanDev, Permit Application Center Online Services. Call Planning and Development at 803-329-5590 for assistance or to schedule an appointment.Other department contacts to conduct business or schedule an appointment: Human Resources at 803-329-5570, Parks, Recreation & Tourism at 803-329-5620, and Housing & Neighborhood Services at 803-329-5599.
The safety of our riders and employees is a top priority for My Ride and the City of Rock Hill. We are closely monitoring the coronavirus/COVID-19 situation and taking direction from the Federal Transit Administration (FTA), South Carolina Department of Health and Environmental Control (SC DHEC) and Centers for Disease Control and Prevention (CDC).
Beginning Sunday, March 22, My Ride will operate on a modified schedule as follows:
- Sunday service is suspended until further notice.
- Route 1 – Downtown/Knowledge Park Loop is suspended every day until further notice.
- My Ride Direct paratransit service will follow the modified fixed-route service, operating in the areas of Routes 2, 3 and 4 with no Sunday service until further notice. We request paratransit appointments be limited to essential travel such as work, healthcare appointments, pharmacy and grocery shopping.
The modified schedule will be in effect until further notice. Route 2 – Saluda/Heckle, Route 3 – Cherry/Riverwalk and Route 4 – Dave Lyle/Galleria will operate on normal schedule 7 AM – 7 PM Monday through Saturday.
We are taking precautions by cleaning and disinfecting frequently touched surfaces. We ask riders to practice social distancing when riding, leaving as much space as possible between you and other riders. Additionally, don’t ride if you’re not feeling well, wash hands regularly with soap and water, and cover your coughs and sneezes.
“We are concerned for the health, safety and well-being of our passengers, drivers and the general public during this time,” said Mayor John Gettys. “We recognize that My Ride transit plays a critical role in our community and many people rely on services daily. We plan to reestablish regular service as soon as is feasible.”
The City will continue to monitor the pandemic and follow state and federal guidelines. Schedule changes can be found on MyRideRockHill.com and the My Ride mobile app, as well as @MyRideRockHill on Facebook, Twitter and Instagram.
If you have any questions or concerns, please contact the court office at 803-329-5695.
In order to decrease the possible spread of illness, the City is ready to conduct more service requests over the phone, through email correspondence, and through our website – including a new Chat feature. If you do prefer to come to City Hall, all customer services are open for business at City Hall and our Drive Through window will be open each work day until 6 PM.