Hurricane Florence

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Information: 9/17/18 2 PM PRT Cancellations Today

Monday, September 17 - Parks, Recreation & Tourism Update:

Games and practices for football, kickball, soccer and softball are cancelled for today.

Informations: 9/17/18 Parks & Programs Update

Rock Hill Parks, Recreation & Tourism Update on Parks, Programs

Rock Hill, SC --- On Monday, September 17, 2018 at noon, Parks, Recreation and Tourism (PRT) facilities will re-open on their usual schedule with the exception of facilities along the Catawba River as noted below.  Due to extensive water saturation in natural areas, citizens are urged to exercise caution when using trails, playgrounds and other outdoor areas.  Separate announcements will be made on the City website and social media as to when programming of sports leagues and other outdoor programs will resume.

Facilities that continue to be closed until further notice: 

  • River Park:  Park is closed including all trails and the kayak/canoe launch.
  • Riverwalk:  Kayak/Canoe launch, the Piedmont Medical Center Trail along the river, and access to mountain bike trails is closed.
  • Trail Access from Red River Road:  Trailhead, parking lot, restrooms at Red River Road near the Norfolk Southern railroad tracks is closed.

Information: 9/16/18 Trash Pickup Regular Schedule

Trash pickup will be on regular schedule for the week of September 17, 2018 following severe weather from Hurricane Florence.


Video: 9/16/18 2 PM City Press Conference

Information: 9/16/18 7:30 AM Outages Update

There are approximately 579 outages this morning spread throughout the City.  Crews are responding and working to restore power.

Check out the current outage map:


Photos: Gallery

Video: 9/15/18 3 PM York County EM Update

York County Emergency Management Video: Important safety and preparation information for Hurricane Florence


Information: 9/15/18 Map of Flood Prone Areas

9/15/18 12:45 PM

Click the map to see flood prone areas and flood prone streets in Rock Hill.


Information: 9/15/18 11 AM York County EM Update

York County Emergency Management Update: Hurricane Florence Update 9/15/18 11:00 AM

Information: 9/14/18 6:15 PM York County EM Update

York County Emergency Management Update: Hurricane Florence Update 9/14/18 6:15 PM

Video: 9/14/18 Message from Mayor John Gettys

Information: 9/14/18 4:15 PM Reporting an Outage

To avoid wait times on the phone, customers can report outages online:


You will need to enter the phone number on the account
or your 7 digit account number.

 To report an outage by phone: 803-329-5500

Current Outage Map


Information: 9/14/18 York County EM Update

York County Emergency Management Update: Hurricane Florence Update 9/14/18 12 PM

Video: Live Camera at Cotton Factory

Information: 9/13/18 3:00 PM Shelters
Information: 9/11/18 RV Lot

RV Lot Open to Assist Those Affected by Hurricane Florence and Traveling by RV

Post Date:09/11/2018

In an effort to assist those affected by Hurricane Florence and traveling by RV, the City of Rock Hill will open the RV lot located adjacent to the Rock Hill BMX Supercross Track, 1307 Riverwalk Parkway. The lot has 43 RV sites available on a first come, first serve basis at no charge, with water and electric hook-ups and a central dump station. Some rules and regulations will apply. Please contact us at 803-326-2441 or 803-242-4424 for availability and additional information. Please be advised that the lot is located on high ground. If Rock Hill experiences effects from Hurricane Florence, high winds during severe weather at the site could be dangerous and potentially cause damage to vehicles.

Video: 9/10/18 4:00 PM Hurricane Preparation

Information: 9/10/18 1 PM Hurricane Preparation

Hurricane Florence Preparation

Post Date:09/10/2018

en español

With Hurricane Florence possibly affecting Rock Hill, City staff are planning an emergency response. We are preparing for extended power outages, road closures due to debris and possible flooding. We urge citizens to take steps to protect your families and property, and thank you in advance for your patience as the City responds to any problems caused by the storm.

Things to Know

Do NOT call 911 to report power outages. Please ONLY call 911 if you have a life-threatening emergency.

Use the automated system to most efficiently report outages. Call 803-329-5500, download the City mobile app, or place an online service request at

City Operations

  • Electric crews will prioritize restoring outages to hospitals, public safety buildings and the schools, followed by main corridors of the city, and working out to the surrounding areas.
  • “Lifeline customers,” utility customers with special arrangements due to medical conditions for outage notifications, receive no priority for restoration during a widespread outage. Lifeline customers should contact a medical provider for appropriate medical attention if without power.
  • Planning and Development will streamline the permitting and inspections process as much as possible to ensure quick recovery, while maintaining building safety.
  • If a tree on your property falls on power lines or blocks the roadway, City crews will cut the tree back to restore power and/or make the road passable. It is the homeowner’s responsibility to clear the tree debris from your property.

For Your Safety

  • When stop lights aren’t functional, remember to treat intersections like a 4-way stop.
  • If driving, watch for trees blocking roadways, low hanging power lines and flooding.
  • If schools and businesses are closed, you should stay home as much as possible.  Extra traffic can delay the recovery process of clearing streets and restoring power.
  • Do not walk through stormwater. In some cases manhole covers can be raised, causing a hazard.
  • Stay away from power lines on the ground and do not cut trees that are on lines. Report trees on lines or fallen lines to your utility company.
  • Do not bring propane tanks or grills inside.

Personal Precautions

  • Take photos or video of your home and its contents for insurance documentation purposes.
  • While we expect our water and wastewater treatment plants to remain fully operational, fill up your bathtub with water to use for washing. Fill empty containers or reclosable plastic bags with water and store in the freezer or refrigerator.
  • Turn your refrigerator or freezer to the coldest setting and open only when necessary. If you lose power, food will last longer.
  • Ensure medications are filled.
  • Prepare flashlights and extra batteries.
  • Charge your mobile devices.
  • Have cash on hand in the event that credit/debit card machines are not operable due to power outages.
  • Protect important documents.
  • Consider your pets’ needs. Be sure they have safe shelter, food and water.
  • Secure loose, lightweight objects that could cause damage in high winds (e.g., patio furniture, umbrellas, garbage cans).

More information: