Utility Operations: 757 S. Anderson Road • Rock Hill, SC 29730
Utility Service and Payment: 155 Johnston Street • Rock Hill, SC 29730
Mailing: P.O. Box 11706 • Rock Hill, SC 29731-1706
Phone: 803-329-5500 • Fax: 803-329-5616
Utilities Department Staff Directory
Rock Hill Utilities is a municipally owned and operated combined utility system which provides electric, water and sewer service within the City and its surrounding areas. Rates are set by City Council. The System presently serves approximately 95,000 people, including residential and commercial customers of the City and its suburbs.
The Customer Service/Utility Billing Department is located at City Hall, 155 Johnston Street. Customer Service handles requests to turn-on and turn-off utility service for residential, commercial, and industrial customers and can also answer other billing questions. Call 803-325-2500 during normal operating hours (8 AM to 5:15 PM Monday - Friday) if you have further questions and would like to speak to a Customer Service Representative.