Water Service

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 Water Service, water filter plant, water tower, tap

The City of Rock Hill provides water to a primary population of over 66,000 in Rock Hill and an additional 30,000 in Fort Mill, Tega Cay, River Hills, the Catawba Indian Nation and other small private water suppliers. 

Through the operation of our water filter plant and installation, repair and replacement of water line infrastructure, Rock Hill Utilities provides drinking water that continues to exceed drinking water regulatory standards. 

To connect or disconnect water service, call Customer Service at 803-329-5500.

For information about water or sewer connections, contact the Planning & Development Department. 

FAQs on AMI Meters for Residential Customers (pdf)

Conserve Water
Convert Your Well
Preventing Frozen Pipes

Water Rates
Water Quality Reports:  2017  2016    2015  2014  2013  2012   2011    2010    2009    2008    2007    2006    2005    2004

Printable (pdf) Current Water Quality Report

Water Leak Brochure
Cross Connection Control Program (backflow prevention)

New Service; Changes to Existing Service; Payment Arrangements

Customer Service

Director of Water & Sewer Utilities
Mark Kettlewell

Water/Sewer Supervisor
Scott Turner

Water Treatment Plant Superintendent
Susan Featherstone

Cross Connection Control Coordinator
Evan Watkins


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