Water Service

Press Enter to show all options, press Tab go to next option

 Water Service, water filter plant, water tower, tap

The City of Rock Hill provides water to a primary population of over 74,000 in Rock Hill and an additional 30,000 in Fort Mill, Tega Cay, River Hills, the Catawba Indian Nation and other small private water suppliers. Through the operation of our water filter plant and installation, repair and replacement of water line infrastructure, Rock Hill Utilities provides drinking water that continues to exceed drinking water regulatory standards. 

To connect or disconnect water service, call Customer Service at 803-329-5500.  For information about water or sewer connections, contact the Planning & Development Department. 

Water Rates  
FAQs on AMI Meters for Residential Customers (pdf)

Conserve Water
Convert Your Well 
Shutting Off Water to Your Home - Accessing Your Water Meter
Preventing Frozen Pipes

Current Water Quality Report

Water Leak Brochure
Cross Connection Control Program (backflow prevention)

New Service; Changes to Existing Service; Payment Arrangements

Customer Service

Director of Water & Sewer Utilities
Mark Kettlewell

Water/Sewer Supervisor
Scott Turner

Water Treatment Plant Superintendent
Susan Featherstone

Cross Connection Control Coordinator
John Miller


Free viewers are required for some of the attached documents.
They can be downloaded by clicking on the icons below.

Acrobat Reader Download Acrobat Reader Flash Player Download Flash Player Windows Media Player Download Windows Media Player Microsoft Silverlight Download Microsoft Silverlight Word Viewer Download Word Viewer Excel Viewer Download Excel Viewer PowerPoint Viewer Download PowerPoint Viewer